Hey there,
Counted four different flavors of “customer support” in this issue: Support Engineer, Customer Success Engineer, Customer Success Manager, Manager of Dedicated Implementations. At some point “support” stopped being a job and became a taxonomy.
Good luck and see you next Tuesday!
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Design
Brand Design Lead
at Todoist - Productivity tools
Senior Product Designer
at Paddle - Subscriptions, payments & tax compliance for SaaS & mobile apps
Senior Product Designer
at Kota - Employee benefits platform for modern teams
Product Designer
at Lisk - Growth platform for founders in emerging markets
Engineering
Design Engineer
at Paper - Professional design tool
Salary: $200,000 - $250,000
UX Engineer
at PostHog - Dev tools for product engineers
Salary: €120,000 - €153,000
Senior Software Engineer, Backend
at Customer.io - Customer engagement platform for tech-savvy marketers
Salary: $150,000 - $200,000
Senior Backend Engineer, AI Engineering (UK)
at GitLab - DevSecOps platform
Senior Software Engineer, Product Engineering
at Ashby - All-in-one recruiting platform
Salary: €108,000 - €145,000
Senior Forward Deployed Engineer
at Typeform - Form builder
Enterprise Migrations Engineer
at GitBook - Knowledge layer for AI
Product & Data
Senior Product Manager, Payments
at Automattic - Tech powerhouse behind WordPress
Salary: $170,000 - $240,000
Product Manager
at Sourcegraph - Code understanding for humans and agents
Salary: $125,400 - $167,200
Senior Data Scientist
at Phantom - Money app
Sales & Marketing
Solutions Engineer
at Lago - AI-native billing platform
Developer Relations
at Linear - Product development system for teams and agents
Customer Support & Success
Manager of Dedicated Implementations
at Ashby - All-in-one recruiting platform
Salary: €110,000 - €165,000
Customer Success Manager
at Customer.io - Customer engagement platform for tech-savvy marketers
Salary: $80,000
Customer Success Engineer
at Fingerprint - Identify every web visitor & mobile device
Support Engineer
at Supabase - Postgres development platform


